Terms of Service & Privacy Policy
Effective Date: February 10, 2025.
1. Introduction
This Terms of Service and Privacy Policy outlines how One Hundred Avenues, LLC. ("Company", "we", "us", "our") collects, uses, discloses, and safeguards your information when you utilize our website, travel services, and related products or services. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
2. Access and Use of the Website and Company Programs
2.1 Access Right: The Company grants a non-exclusive, revocable, and limited right to access and use the Website and Company Programs in strict compliance with this Agreement. This Access Right may be suspended or revoked at any time without notice.
2.2 Equipment Responsibility: You are responsible for obtaining and maintaining any equipment or ancillary services needed to connect to or access the Company Website or Company Programs, including, without limitation, Internet connections, modems, hardware, software, and telephone services.
2.3 User Conduct: As a condition of your use of the Company Website or Company Programs, including any of our Travel Services, you agree not to use the Company Website or Company Programs (including any Travel Services) for any unlawful purpose or any purpose prohibited by this Agreement. You must not damage, disable, overburden, or impair the Company Website or Company Programs (including any Travel Services) or interfere with any other party's use and enjoyment of them. You also agree not to obtain or attempt to obtain any materials or information through any means not intentionally made available through the Company Website or Company Programs (including any Travel Services).
2.4 Content Responsibility: You are solely responsible for uploading and providing the correct and accurate information requested on the Website or Company Programs.
2.5 Prohibited Actions: You must not upload unlawful or objectionable Content, infringe on the rights of others, impersonate others, or use the Website or Company Programs for unauthorized or illegal purposes.
2.6 Security Violations: You must not violate the security of the Website, Company Programs, or Servers. Violations may result in civil or criminal liability, and the Company reserves the right to cooperate with law enforcement authorities.
2.7 Content Rights: You must have the right to distribute any Content you provide the Company for the use of promoting your Retreat or yourself on our webpage. The Company assumes no responsibility for such Content.
2.8 Termination: The Company may terminate any use of our services immediately if it believes there is a breach of these provisions.
2.9 Liability Disclaimer: The Content, products, and Travel Services published on this Website may include inaccuracies or errors, including pricing errors. One Hundred Avenues does not guarantee the accuracy of and disclaims all liability for any errors or other inaccuracies relating to the information and descriptions of any accommodation, activity, meal, transport, or other travel products, including the package and trip details and services displayed on this Website (including, without limitation, the pricing, photographs, lists of hotels and amenities, general product descriptions, Retreat or Travel Package inclusions etc.).
3. Copyrights, Trademarks, and Other Intellectual Property Rights; Reservation of Rights
3.1 Respect for Intellectual Property (IP)
3.1.1 Intellectual Property Ownership: All content provided by One Hundred Avenues, including but not limited to text, graphics, logos, images, audio clips, video clips, software, and other materials, is the exclusive property of One Hundred Avenues or its content suppliers. This content is protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws.
3.1.2 Consequences of Violation: Any violation of this Intellectual Property clause will result in the immediate termination of the offending party's access to the Website and Company Programs. One Hundred Avenues reserves the right to pursue all legal remedies available under applicable law for any infringement of its intellectual property rights.
3.2 Ownership
3.2.1 Ownership of Intellectual Property: The Company or its licensors own all rights, title, and interest in the Trademarks, Trade Dress, and Works associated with the Website and Company Programs. This includes, but is not limited to, all trademarks, service marks, logos, trade names, graphics, text, images, software, and other proprietary content.
3.2.2 Protection and Enforcement: Users agree to respect and not infringe upon the Company’s intellectual property rights. Any unauthorized use of the Company’s Trademarks, Trade Dress, or Works may result in legal action. The Company reserves the right to fully enforce its intellectual property rights as permitted by law.
3.3 No Transfer of Rights: This Agreement does not grant users any rights to the Company's IP Assets except for the limited Access Right described in these Terms.
3.4 Use Restrictions: Users must not modify, copy, distribute, or use the Company IP Assets without express permission. Unauthorized use constitutes a violation of intellectual property rights.
3.5 Confidentiality: All non-public intellectual property related to the Company’s Trademarks, Trade Dress, and Works is considered confidential. Retreat Hosts and Users must maintain the confidentiality of such intellectual property and must not disclose it to third parties or use it for unauthorized purposes. This obligation of confidentiality remains in effect even after the termination of this Agreement.
4. Information We Collect
We collect various types of information to provide and improve our services. Personal information such as your name, email address, phone number, address, and payment details is gathered when you book a travel package. Additionally, we collect travel-related information, including your preferences, destinations, and itineraries, to tailor our services to your needs. Technical data, such as your IP address and browser type, is automatically collected through cookies and similar technologies to enhance your experience on our website. Payments are processed through Stripe, and their privacy policy governs the handling of your payment information.
5. How We Use Your Information
Your information is used primarily to facilitate bookings, process payments, and manage your travel arrangements efficiently. We communicate with you by sending updates, confirmations, and responding to your inquiries. With your consent, we may use your information to inform you about promotions, services, and offers that might interest you. Furthermore, we analyze usage data to improve our services and website functionality, ensuring a better user experience for you.
6. Sharing Your Information
We share your information with third-party vendors, including Stripe, for essential services such as payment processing. Your information may also be disclosed to comply with legal obligations or protect our rights. In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.
7. Data Security
We are committed to protecting your information and implement appropriate technical and organizational measures to prevent unauthorized access, alteration, or destruction. Despite our efforts, please be aware that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us understand user behavior and improve our services. You can control your cookie preferences through your browser settings, allowing you to accept or reject cookies as you see fit.
9. Your Rights
You have the right to access and correct your personal information to ensure its accuracy. If you wish to opt-out of receiving marketing communications, you can do so by following the unsubscribe instructions provided in our emails. Additionally, you may request the deletion of your personal data, subject to any legal obligations we may have to retain it.
10. Third-Party Links
Our website may contain links to third-party sites for your convenience. However, we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered such information, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us. You can reach us via email at hello@onehundredavenues.com. We value your feedback and are committed to addressing any concerns you may have.
By using our services, you consent to the terms of this Privacy Policy.