6 Days to Disconnect in Riviera Maya

Once you’ve selected your travel package, we ask that you complete the inquiry form at the bottom of this page. This helps us gather essential information, such as your travel dates, to customize your package. After we receive your details, we’ll provide you with a personalized quote within 48 hours, tailored to your preferences.

If you’re ready to proceed, we’ll send you a customized invoice for your package. Once that’s taken care of, you can sit back and relax while we handle the booking of your accommodations, activities, and more. You'll receive a confirmation once everything is fully arranged.

The countdown to your adventure begins, and soon you'll be off to create unforgettable memories and capture Instagram-worthy moments!

You may change the duration of your stay as well as up to two activities on your package. Please keep in mind that any new activity requested should be within the same area as the previous activities to ensure smooth travel logistics. Any changes made to the package will be reflected in the pricing accordingly.

Once we have all the information needed to assemble your package, we’ll send you an invoice along with a personalized checkout link. This link will provide you with a variety of convenient payment options, allowing you to purchase now and pay over time. You’ll find options for six interest-free payments, as well as financing plans that extend up to 36 months. Kindly note that we utilize third-party financial institutions for financing options, as we do not handle financing for travel packages directly.

Certainly! Although flights are not included, we’re happy to assist with booking your airfare. However, we do ask that you purchase travel insurance to safeguard your investment and ensure you have support in case of unexpected situations, like cancellations or delays.

You can request changes to your itinerary by contacting our customer service team. We’ll do our best to accommodate your requests, keeping in mind any potential fees or availability.

Travel insurance is typically not included in our packages, but we highly recommend purchasing it separately to protect your investment against unforeseen events like cancellations or delays.

If you need to cancel, please contact us as soon as possible. Due to the nature of our services, which involve pre-payments for accommodations, activities, transportation, and more, we are unable to provide refunds within 60 days of your scheduled check-in date. If you need to cancel your trip for any reason, we can offer you a credit to reschedule for a more convenient time. Please keep in mind that cancellation and change fees will be applied.

Yes, some activities may have age restrictions for safety reasons. We recommend checking the details of your package or consulting with our team to ensure all members of your group can participate.

We encourage you to carefully review the package inclusions provided. While we strive to make our offerings as comprehensive as possible, please note that any additional items, meals, activities, or services not listed in the inclusions may incur extra charges. Please contact our reservations team if you have any doubts or questions.

Please note that while we offer curated restaurant suggestions, we do not manage reservations or collaborate with restaurants to include meals in our travel packages. This ensures we respect the unique tastes and budgets of each traveler.